These terms and conditions set out the basis upon which you can visit our website and regulate how you can order and buy goods from our company online.

By using our website, and when you purchase a product from us, you accept that you have read and understood and agree to comply with these terms and conditions, which include our privacy notice.

If you disagree with any part of these terms and conditions, please do not use our website or make any order from us.

This website is owned and operated by The Aesthetic Store, company number XXXXX and whose registered address is…

AGREEMENT – when you visit the Site or when you order from us, these Terms apply.

They have 4 parts:
•    Definitions
•    General Terms
•    Buying Terms
•    Privacy Notice

DEFINITIONS
The following words have the following meanings:
We, Us, Our means The Aesthetic Store, company number XXXXXXXXX and whose registered address is….
Site, Website means www.theaestheticstore.co.uk
You, Your means a visitor/client/costumer to the Site.
Content means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of the Site.
IP means Intellectual Property and all rights associated with the use of that Intellectual Property.
Product means any treatment equipment or service you acquire from us/inquire about.
Terms means the terms and conditions contained herein.
User means any person, firm or company using the Site for any purpose.

 

GENERAL TERMS

These Terms apply to anyone visiting the Site, whether you order from us or not.

1. YOU PROMISE US

You agree that:
You are over the age of 18 years.
You will not pretend to be someone else when you use the Site.
You will not do anything that might cause our systems to crash.
You will not steal the site or any part of it to use it in any other site or application.
You will not try to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any of the systems we use.
You will not use our trademarks and/or designs and/or layout before asking us.

2. INTELLECTUAL PROPERTY

2.1 We own all of the IP on the Site. Neither the Site nor the Content may be copied, duplicated, reproduced, modified, sold or used, in any way, for any purpose without our written consent.
2.2 All trademarks and logos on the Site are our property and are protected, where we feel it necessary, by trademark, copyright and such other protection that we feel appropriate.

3. DISCLAIMERS

3.1 We are not able to promise that the Site will work how you expect it to work. We have tried to make it function in a manner which we think will match your expectations, but we are unable to guarantee that it will.
3.2 We are not able to guarantee that the Site will work with your device or will be secure.
3.3 Whilst we take reasonable precautions to ensure the accuracy of information we publish on the Site, we cannot guarantee its accuracy and suggest that, if any information is important to you, you verify it independently.
3.4 Any advice we offer on the Site is only general in nature and may not apply to you. You must not rely on that advice when you make any decisions.
3.5 If using the Site causes your device issues, unless we have caused them deliberately or recklessly, we have no responsibility to put them right.

4. AVAILABILITY OF THE SITE

4.1 We never guarantee that the Site will be available all the time and if it is not available for any reason you cannot hold us responsible for anything you lose as a result.
4.2 We have the right to change the Site and the services it offers, suspend it or stop it at any time, without compensating you.

5. LIMITATION OF LIABILITY

5.1 As far as we are allowed by law we deny liability for any loss of all kinds which you incur from visiting the Site. You use the Site at your own risk.
5.2 The Aesthetic Store shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.
5.3. You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

6. MODIFICATIONS TO THESE TERMS AND CONDITIONS AND THE SITE

6.1 These Terms will change from time to time and we do not have the resources to let all our visitors know about the changes.
6.2 Each time you visit the Site, you agree to look at this page to see if we have changed any Terms.
6.3 We may change the Site as often as we choose and these Terms will still apply to any changes we make.

 

BUYING TERMS

These Terms apply if you want to buy anything using the Site.

1. PRODUCTS

1.1 We do not offer any medical advice, on the Site or otherwise. Any advice we offer on the Site is general in manner and must be verified by a healthcare professional. You agree not to use any Product until you have taken reasonable precautions that it will not cause you harm.
1.2 Before you use any Products you must comply with all instructions offered with that Product.
1.3 The use of syringes, needles or threads is dangerous. Unless you have prior experience in using them, we strongly suggest that you consult a professional properly qualified to use such equipment.
1.4 All Product images on the Site are for illustration only and we cannot guarantee that the packaging shown will be what you receive, nor that any colours shown on your screen will be identical to those we upload.
1.5 All measurements/sizes we publish are subject to minor variations in manufacture.
1.6 You warrant that the information that you give to us is accurate, complete and not misleading in any way.
1.7 We do not represent or warrant that any Products will be available from the stocks we hold and we reserve the right to cancel any order from you if we cannot supply the Products in what we in our sole discretion consider to be a reasonable time.
1.8 All pricing information on the Site is correct at the time of going online but we reserve the right to change prices and alter or remove any item we advertise and/or special offers from time to time.
1.9 In the event that prices change during the period between your order being placed for Products and us processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price and will have the opportunity to cancel your order with us.
(this yellow ones only if you show the process in your website)

2. ORDER AND PAYMENT

2.1 A binding contract, on these Terms, will come into existence when we accept an order from you.
2.2 You may amend that order at any time up to the date on which we accept it.
2.3 When you make an order with us, we will send you an email acknowledging that order and its value. The acknowledgement is not an acceptance of your order.
2.4 We will tell you, by email, when we have accepted your order (or any part of it), and that email will count as our acceptance of that order.
2.5 If, for any reason, we cannot supply the Product you have ordered, even after we have accepted your order, as long as we refund all money you have paid us, we will have no further liability to you.
2.6 You will own the Product as soon as we have received payment for it in full.
2.7 If we reject your order, we will refund all monies you have paid us, using the method you used to pay us, within 14 days of such rejection.
2.8 We have the right to refuse any order, at any time and for any reason.

3. BANK CARD NUMBERS

3.1 We will not retain any information relating to your bank or credit cards except the information that you give to us so that we can credit your bank account.
3.2 Our payment gateways may retain information relating to your bank and credit cards, so that they can provide their payment service.

4. DELIVERY

4.1 We cannot guarantee that any delivery time quoted will be met and we will not be liable for any delay which may occur.
4.2 Delivery will only be made when we have received payment in full from you.
4.3 We will do our best to comply with any delivery instructions you specify but cannot guarantee to do so and we will have no liability if we do not comply with them. If you have any such instructions, they must be clearly displayed in your order and emailed to us.
4.4 Please ensure that you provide us with the correct delivery address and contact details as any mistakes cannot be rectified and/or compensated for once we have shipped your order.
4.5 You must ensure that we can make the delivery. We have the right to charge additional delivery and administration charges if a delivery is refused.

5. CANCELLATION AND RETURNS

5.1 We are unable to accept returns, unless deemed faulty, incorrect or not fit for purpose. Once products have left our supply chain, we are unable to assure products are of acceptable quality and have been stored as per manufacturer’s advice. In the interests of patient safety, returned products cannot be re-sold. Apologies for any inconvenience caused.
5.2 If you receive a Product which:
•    is of unsatisfactory quality; or
•    is not fit for its purpose; or
•    does not match the description of the Product that you ordered from us
you must tell us, by emailing us at XXXXXXX@.com, as soon as possible and within 24 hours of delivery to arrange for its return. We may ask for photographic evidence of any issue, and the Product must not be returned until you have heard from us. Incorrect goods must be returned unopened in the original packaging within 5 days of receipt of order.
5.3 Any failure to comply with these provisions may mean that your right to a refund is lost.
5.4 You must include the date of your order, the order number, your name and address, and tell us what Product you are returning by emailing us.

 

PRIVACY NOTICE

1. Personal Data collection

1.1 When you visit the Site, we store Personal Data about your visit using cookies. We will collect data about you and the orders you make to make sure that the service we offer you is always suitable.
1.2 Cookies are text files placed on your computer to collect standard internet log information and visitors’ behaviour information. This information is used to track visitors’ use of the website and to compile statistical reports on website activity.
1.3 For further information about cookies visit:
www.aboutcookies.org
and / or
www.allaboutcookies.org
1.4 Through the use of cookies, we collect certain Personal Data, including: IP address, identification number, online identifier, browser information, location data and other similar identifying information required for your devices to communicate with websites and applications on the internet.
1.5 You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

2. What happens to the data we collect?

2.1 If you complete an online form via one of the Site page or send us information about yourself in any other way, we will process this data in order to deal with any order you may make from us.
2.2 The Personal Data we hold for you will be held for no longer than we need it. If we cannot help you, then we will remove your Personal Data as soon as we are able to but, in any event, within three months of our advising you that we cannot help.
2.3 If we can help, then we will retain data relating to your purchase as long as we need it to provide our services, which will usually be as long as your purchase takes to go through. We may retain some parts of your Personal Data in order to provide you information about the services and products we offer, promotions we are making and any other information which we feel may be of use to you. In this case, we may keep your Personal Data for up to six years.
2.4 We will remove your Personal Data from our database within three months of the date when we no longer need it or if you ask us to remove it.

3. Using Personal Data

3.1 We will use your Personal Data to fulfil orders that you make with us and to give you information about the services and products we offer from time to time. The use of your personal information is subject to this Privacy Notice.
3.2 We will only use your Personal Data for the purposes set out below:
3.2.1 to verify your identity (and for this purpose we may use a number of means to do this);
3.2.2 to enable us and any third party service provider to provide you with products and services;
3.2.3 to track your journey on the Site;
3.2.4 to enable us to make payments and refunds for products and Services;
3.2.5 to enhance and improve the quality of Products and/or Services that we provide;
3.2.6 to comply with our regulatory and legal obligations;
3.2.7 to prevent fraud and other criminal offences; and
3.2.8 to enable us to send messages for marketing purposes, follow up consultations, re-order and reminders – you have the right to tell us to stop such messages at any time.
3.3 The Personal Data and may be viewed by our employees and any third parties employed for the purpose of supplying products and services to you.

4. Sharing Personal Data

4.1 The Personal Data you submit to us may be passed to the third-party service providers we use to help us to fulfil your order. This could be delivery services, payment gateways and other service providers.
4.2 We may transfer your Personal Data to data processors within and outside the European Economic Area. If we do so, we will apply appropriate measures and controls to protect your Personal Data in accordance with applicable data protection laws, regulations and regulatory guidance. In all instances, we will take into account the nature of the Personal Data we are transferring, and the level of protection provided by those processors.

5. Rights that you have

As your Personal Data is held by us you have rights under GDPR that we will always respect. Your rights are:
•    The right to request a copy of the Personal Data which we hold about you without charge;
•    The right to request that we correct any incorrect or out of date Personal Data we hold;
•    The right to ask us to erase Personal Data when it is no longer necessary for us to keep it;
•    The right to withdraw any consent you have given to the processing of your Personal Data, at any time;
•    The right to request that we provide you with details of the Personal Data we hold about you;
•    The right to send your Personal Data directly to another data controller, so that they can perform a contract with you;
•    The right, if you think the Personal Data we hold is wrong, to stop us processing that Personal Data until the issue is resolved;
•    The right to object to the processing of Personal Data, including for marketing purposes;
•    The right to lodge a complaint with the Information Commissioner’s Office (the ICO).

6. New purpose

If we wish to use your Personal Data for a new purpose not covered by this Privacy Notice, then we will provide you with a new notice explaining what we are proposing. We will tell you what we propose and point out new uses or conditions that we wish to apply. We will not process any Personal Data without your consent.